Letter to TSA
I am an international passenger, who has travelled on Delta Airlines both to come to your country, and on domestic flights to many states. This is probably my 8th visit to your country, and I have visited since 9/11, too.
On the first few flights on this visit, I was selected for screening. I thought this was a random process but I was not happy that it was on each and every flight. Then a TSA official explained to me that when my boarding pass had four “S”s on it, I would always be selected for more intense screening.
While I do understand the safety concerns that lie behind this kind of screening, and certainly would not mind occasionally going through it, I am unable to understand why I should be selected for this on each and every flight that I have boarded till date ( about 12 flights so far.) My husband, who travels with me and whose ticket was booked at the same time, is sometimes selected and sometimes not.
I cannot help feeling, as a genuine passenger, that all the time spent on going through my luggage would be better utilized. I would at least like to know what the criteria are that make me get selected for this type of screening. I am now budgeting 20 minutes extra on every flight for this and you can imagine, for example, when I traveled from Florida to JFK to LA on the same day, it can get extremely tiring in terms of extra time and the feeling of being delayed while other passengers go through. I do realize that I am a stranger in the country and can understand OCCASIONAL screening; I would like to understand why it has to be on EVERY flight that I take.
For a genuine passenger, the feeling of distaste and discomfort at being searched never really goes away; I have not gotten used to it at all. I thought I would email you and get some information about this….
I do look forward to hearing from you.